Privacy Policy.

Privacy Policy

At GPM Fitness, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding it.

1. Information We Collect

We collect information that you provide to us directly, including:

• Personal details: Name, age, gender, date of birth
• Contact information: Phone number, email address, residential address
• Health information: Medical history, fitness goals, injuries (only if voluntarily shared for training programs)
• Payment information: Bank/UPI transaction records (we do not store card numbers)
• Identity proof: Government ID copies for verification (kept securely on file)

2. How We Use Your Information

Your information is used solely for:

• Processing your gym membership and managing your account
• Communicating about classes, schedules, payments, and renewals
• Personalizing your training programs and tracking progress
• Sending updates, offers, and gym-related announcements
• Complying with legal obligations and resolving disputes

3. Information Sharing

We may share information only when:

• Required by law, court order, or legal authorities
• Necessary to process payments via secure payment gateways
• You have given us explicit consent

4. Data Security

We take reasonable steps to protect your information using:

• Secure file storage for physical documents
• Password-protected digital records
• Limited access — only authorized staff can view member data
• Secure payment processing through trusted gateways

5. Photos and Videos

We may take photos or videos at the gym for marketing purposes (social media, website, brochures). If you do not wish to be photographed:

• Inform the front desk in writing during registration
• You can opt out at any time by contacting us
• We will respect your choice and exclude you from media

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct any inaccurate information
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications anytime
• Withdraw consent for data processing

7. Cookies & Website Tracking

Our website may use basic cookies to improve your browsing experience. We do not track you across other websites or sell browsing data. You can disable cookies in your browser settings.

8. Data Retention

We retain your information for as long as you are an active member, plus a reasonable period afterward for legal and business records (typically 3 years). After that, your data is securely deleted.

9. Children's Privacy

Members below 16 years of age require parental/guardian consent. We do not knowingly collect data from minors without such consent.

10. Policy Updates

We may update this privacy policy from time to time. Significant changes will be communicated via email or notice at the gym. Continued use of our services means you accept the updated policy.

11. Contact Us

For any privacy-related questions, concerns, or requests:

• Email: [email protected]
• WhatsApp: +91 97707 57131
• In-person: Visit us during operating hours